E-Thousand Gadgets Inc

At E-Thousand Gadgets Inc, we strive to ensure that you are completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

Returns

You may request a return within 7 days of receiving your order, subject to the following conditions:

  • The item must be unused, undamaged, and in its original packaging.
  • All tags, accessories, and manuals must be included.
  • Proof of purchase, such as an order confirmation or invoice, is required.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Opened or used products.
  • Personal care items for hygiene reasons.
  • Items marked as Final Sale / Non-Returnable.
  • Open-box or refurbished products, unless they are defective.

Refunds

Once your returned item is received and inspected:

  • You will be notified whether your refund is approved or rejected.
  • If approved, the refund will be processed within 5–7 business days.
  • The refund will be credited to your original payment method.

Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you need an exchange, please contact us with your order details and information about the issue.

Return Shipping

  • Customers may be responsible for return shipping costs unless the item is defective or incorrect.
  • Original shipping charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos or videos of the item so that we can assist you with a quick resolution.

How to Initiate a Return

To request a return, please contact us using the information below:

📧 Mail Us: support@ethousandgadgets.com
📞 Call Us: +1 647-447-4104

Please provide your order number and the reason for the return. Our team will guide you through the return process.

Changes to This Policy

E-Thousand Gadgets Inc reserves the right to update or modify this policy at any time. Any changes will be posted on this page and will become effective when published.

Closing Line

We are committed to making your shopping experience smooth, convenient, and hassle-free.